The Gloucester-Mathews Humane Society’s Fixin’ to Save Spay and Neuter Clinic, located in the White Marsh Shopping Center, has reopened after completing a three-week long renovation process. It has implemented new policies and procedures with its reopening.
The clinic has moved to doing curbside service with its clients in response to the pandemic but has decided to make that policy permanent even after the public health crisis is over.
Clients are asked to complete and print paperwork before arriving. They are instructed to drop off their pets between 7:30 and 9:30 on the morning of the scheduled appointment. If they do not have access to a computer and printer, the clinic has clipboards, pens and paper copies of the paperwork to be completed onsite. Items are sanitized afterwards.
Once surgery is finished, the client is contacted, discharge instructions are reviewed, payment is accepted and a pick-up time is assigned via phone. When the client arrives to pick up the pet, a clinic tea...